Do you store my passwords or account information??

No. We never request, store, or access your passwords. You input your own data into third-party password managers.

What if I lose access to my password manager?

We recommend using a backup recovery method within your password manager. We cannot recover lost credentials.

Do you offer legal estate planning?

No, we provide guidance on digital security and legacy planning, but we are not a law firm. For estate planning, consult a licensed attorney.

Is my data secure?

Yes. We do not collect sensitive data, and we only recommend trusted third-party security tools. Clients are responsible for protecting their own information.

Do I need to sign a contract?

For basic tech support, no contract is required. For digital legacy planning, cybersecurity packages, and ongoing memberships, clients sign an agreement outlining service terms.

What happens if I need help later?

We offer one-time support, ongoing memberships, and DIY kits so you can choose the level of assistance you need.